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JPGOODBUY.COM Co., Ltd. (hereinafter referred to as "the Company") provides users with services such as transshipment and purchasing agents from Japan to other parts of the world (hereinafter referred to as "this service"), and formulates the Registration and use Agreement for the website of JPGOODBUY.COM (hereinafter referred to as "this Agreement").
Buyer hereby reminds the user to read and fully understand this Agreement carefully-the user should read and fully understand the provisions of this Agreement, including the exemption clause for exempting or limiting liability and the right limitation clause for the user.
Please read carefully and choose whether or not to accept this Agreement (minors should be read in the company of legal guardians).
Unless you accept all the terms of this Agreement, you have no right to register, log in or use the relevant services covered by this Agreement.
Your registration, login, use and other actions will be regarded as acceptance of this Agreement and agree to be bound by the terms and conditions of this Agreement.
This Agreement is the agreement entered into between you (hereinafter referred to as the "user") and customer Company (hereinafter referred to as "subscription JPGOODBUY") with respect to the registration, login and use of the website Services by users.
This Agreement describes the rights and obligations between customers and users in relation to the website Services of "subscription JPGOODBUY".
"user" means the person or organization that registers, logs in, uses and browses the Service.
The Company may, according to the specific circumstances, formulate other individual rules and regulations, which form a unified whole with this Agreement, and your acceptance of this Agreement shall be bound by all the terms and conditions, including acceptance of any changes made by the Company to any of the terms of Service at any time.
This agreement may be updated by the agreement at any time. Once the updated terms of the agreement are published, the terms of the original agreement will be replaced without further notice. Users can consult the latest version of the terms of the agreement on this website.
If the user does not accept the revised terms after the terms of the agreement have been amended, please immediately stop using the services provided by the customer, and the user's continued use of the services provided by the customer will be deemed to have accepted the revised agreement.
Article 1 (Rights and obligations of users).
1. The ownership and operation of the website of JPGOODBUY.COM are owned by Nippon Co., Ltd.
2. The ownership of the JPGOODBUY website account is owned by the company. After completing the registration procedures, the user will obtain the right to use the JPGOODBUY website account. The right of use belongs only to the original registrant. Gift, loan, lease, transfer or sale is prohibited.
Due to the need of operation, the company has the right to reclaim users' accounts of the JPGOODBUY website.
3. Before registering, the user shall read this Agreement carefully and agree to abide by this Agreement before becoming a registered user.
Once the registration is successful, an agreement relationship is automatically formed between the user and the JPGOODBUY.COM, and the user shall be bound by this agreement.
When using a special service or product, users should agree to accept the relevant agreement before using it.
4. Users have the right to change or delete the profile, registration information, etc., on the subscription JPGOODBUY website, but it is important to note that deleting the relevant information will also delete any text and pictures you store in the system.
The user has to bear the risk.
5. The user shall abide by the terms of this Agreement and use this Service correctly and appropriately. If the user violates any of the terms of this Agreement, the Company has the right to terminate the service to the defaulting user's JPGOODBUY website account in accordance with the Agreement.
At the same time, please reserves the right to withdraw the account and user name of the JPGOODBUY website at any time.
6. If a user does not log in to the account for a long time after registering for the website, JPGOODBUY has the right to reclaim the account so as to avoid wasting resources, and the problems will be borne by the user.
Article 2 (changes in the use of the statute).
This agreement can be updated by JPGOODBUY.COM at any time, and users should pay attention to and agree to update the content in a timely manner.
This site does not undertake the obligation of notification.
The notice, announcement, announcement or other similar content of this site is part of this agreement.
Article 3 (user application).
1. The user who has completed the registration procedure and passed the identity authentication through the registration system of this site will become a formal user and can obtain the corresponding rights that the user should enjoy according to the level stipulated by this site.
2. Users can only use their real name in accordance with the registration requirements and provide real proof of identity to register.
Users have the responsibility to take good care of the security of registered account information and account password, and users need to bear legal responsibility for the behavior under registered account and password.
The user agrees not to use other members' accounts or passwords under any circumstances.
If you suspect that someone else is using your account or password, you agree to notify consulting company immediately.
3. The user registration procedures will be completed after the application referred to in the preceding paragraph has been approved by our company.
However, if the company finds that the user applicant belongs to any of the following regulations, the company may reject the applicant's user application, even if the registered user has been approved to disqualify the user.
(1) the applicant for registration is a minor without the consent of the legal protector.
(2) the applicant for registration has been disqualified as a user for violations of this Statute, etc.
(3) there are false, miswritten or omitted matters in the application submitted by the applicant for registration.
(4) the applicant for registration has a record of unpaid debts of the Company.
(5) hindering the operation and services of the company or hindering the use of the services of other users, or hindering the above operations and services.
(6) other circumstances which the Company considers not in compliance with the requirements.
Article 4 (Management of user ID and password).
1. After user registration, the user shall be responsible for managing the user ID and password borrowed by our company.
2. Users may not lend, transfer, buy, sell or mortgage the user's ID and password.
3. The loss caused by the improper storage and use of the user's ID and password by the user shall be borne by the user, and the company shall not bear any responsibility.
The act of using the user's ID and password to make use of this service is considered to be carried out by the user himself, and the user bears all responsibility for the use of the service.
4. When you suspect or know that the user's ID or password is known by a third party and may be illegally used, you should immediately notify the company and follow the instructions issued by the company.
When a loss occurs to the company due to the improper use of the user's ID and password, the user shall compensate the company for the loss.
5. Users are obliged to change their passwords on a regular basis.
The company shall not be held responsible for any losses caused by negligence of this obligation.
6. It is not specially approved by the company, and in principle, users'ID and passwords are not reissued.
Article 5 (change in the content of the application submitted).
1. When there is a change in the registration content submitted by the user during the registration application, the change application shall be submitted immediately in accordance with the prescribed format.
2. The company sends the notice according to the contact information logged in by the user, and the usual time of arrival is delivered by default.
Please make sure that the EMAIL phone name and other information filled in is correct.
Article 6 (processing of personal information).
1. The purpose of our company in using users' personal information is as follows.
(1) user management.
(2) to sell or provide goods, rights, digital content, services and financial goods of the Company or a third party (hereinafter collectively referred to as "commodities".
(3) conducting sales promotion activities, award-winning business plans and questionnaire surveys.
(4) simplify the user registration procedures when using the services that must be registered by the company, its parent company and subsidiaries (hereinafter collectively referred to as the "Company Group").
(5) notify the necessary matters in the operation of the website service.
(including sending email).
(6) Advertising, publicity and promotion of goods of our company and third parties (including sending e-mail).
(7) send e-magazines.
(8) packing and delivery of goods.
(9) calculation of fees and mailing bills.
(10) provide points, coupons, mileage accumulation and other services (hereinafter referred to as "points").
(11) publish the information submitted by users.
(12) handle all kinds of enquiries and after-sales service.
(13) investigation and analysis of market data and development of new services.
(14) to produce statistical data and provide them to our group and the contractual joint ventures prescribed by the company (hereinafter referred to as "business contractual joint ventures").
2. The company group may jointly use the personal information and points held by the company according to the various purposes referred to in the preceding paragraph.
Such as user ID, name, gender, e-mail address, telephone number, postal code, address, department of company name, nickname, pseudonym, birthday, credit card information, shopping records, points.
3. The company follows the privacy policy to protect personal information and does not provide identifiable personal information to third parties.
However, personal information can be provided in the following cases.
(1) with the consent of the user.
(2) when a company is required to provide it in accordance with laws and regulations, when it is required in legal procedures such as criminal investigation, or when consumer centers, lawyers' associations and other public authorities request inquiries for legitimate reasons.
(3) when forwarding the user's ordering information to the business cooperative enterprise.
(4) when users purchase or prepare to purchase goods from a business cooperative enterprise and provide them to a business cooperative enterprise.
(5) when it is necessary to send goods or provide services.
(6) when providing to companies related to settlement fees.
(7) when the company or the business cooperative enterprise provides points and other services to the business cooperative enterprise.
(8) when all or part of the business of the Company is entrusted to a third party.
(9) when the transfer of the company's business occurs for merger, business transfer or other reasons, when it is provided to the receiving party.
(10) when the personal Information Protection Law is approved by other decrees.
4. When users take advantage of this service, we can use Cookie.
If you log in on a public computer, please click the exit login button when you are finished to prevent personal property from being infringed.
Article 7 (withdrawal).
1. Users can go through the withdrawal formalities in accordance with the procedures stipulated by our company.
2. When the user dies, the company regards the user's time of death as the withdrawal time, and the user's ID and password will not be able to continue to be used.
Article 8 (disqualification and delisting of users).
The company may temporarily suspend user qualification or delisting without notifying or reminding the user for the following reasons.
(1) when I or instruct others to improperly use the user's ID, password and this Service.
(2) if the user uses the warehouse address as the contact address for opening a shop on the Japanese website or for other illegal purposes, the user's account will be permanently closed and the goods and account balances confiscated from the warehouse will be frozen. And reserve the right to pursue the relevant responsible persons.
(3) when the user fails to pay the fee payable by the user within the prescribed date.
(4) when the user is subject to forfeiture, temporary forfeiture, temporary treatment, enforcement, bankruptcy, civil reorganization, or when the user makes a request.
(5) when the number of password input errors is higher than the number of times stipulated by our company.
(6) when this service is not used within the period specified by the Company.
(VII) otherwise, when the user violates any of the provisions of this Statute or the individual Statute.
(8) otherwise, when the company considers that the user does not meet the requirements.
Article 9 (content of this service).
1. This service is a transfer service.
The goods purchased by the user from the sales company in Japan by mail order are received by our company and then sent to the user.
2. As the company does not enter into a trading relationship with the sales company, the company does not become a party to the sale and purchase contract.
The company does not bear all responsibility for defects related to goods, infringement of intellectual property rights and so on.
However, if the user has evidence to prove that the loss or damage of the goods occurred during the custody of the company, it shall not be restricted by this article.
3. As it is not the company that concluded the transportation contract with the transportation company, the company does not become a party to the transportation contract.
The Company shall not be held responsible for the losses suffered by users due to non-delivery, delay, damage and other transportation-related problems caused by the transportation accident.
The user gives the company the authority to conclude the transportation contract in the name of the user.
4. The sales and transportation companies that can use this service, as well as the type, size, weight, amount, place of delivery and other conditions of the goods are limited to the scope prescribed by our company.
Users are not allowed to use this service beyond the specified scope.
Article 10 (on the prohibition of mailing).
If the following items are mailed, the company has the right to confiscate, detain, destroy and dispose of them at will according to the requirements of relevant government departments.
(1) Cash and cheques, bills of exchange, securities and other securities (including air tickets, concert tickets, etc.).
(2) Credit cards, cash cards and other cards.
(3) passbooks and cash withdrawal cards of financial institutions.
(4) the place of delivery on the parcel is not easily identified as our firm, and there are no other written records.
(5) Letters or means of communication defined as letters under existing law.
(6) Live animals and plants, dead animals or exfoliated animals (i.e. specimens).
(7) the human body or part of the human body, remains, bones, tablets.
(8) Food, beverages and other articles that are prone to deterioration and corruption.
(IX) stimulants, cannabis, narcotic drugs, drugs that act on the central nervous system and affect mental state, and other prohibited drugs.
(10) guns, swords, weapons, weapons, gunpowder, explosives, toxic substances and toxic chemicals.
(11) Pharmaceuticals and medical devices.
(12) Child pornography, adult pornographic video tapes and other obscene materials.
(13) articles obtained by improper means or methods.
(14) the transportation, import and export of articles prohibited or restricted by the laws of the importing and exporting country, state or local self-government, including the host country.
(15) other articles not allowed to be accepted in the transport company's transport treaty.
(16) other articles that the Company considers not in conformity with the requirements.
Article 11 (price and terms of payment for this service).
1. The fee for this service is shown in the price list.
The price list can be changed without prior notice.
The weight of the goods on which the valuation is based shall be based on the measurement results of our company.
2. The service fee includes the one-way transportation fee from our company to the customer.
In the event of customs duties or expenses other than the transportation charges from the company to the user (hereinafter referred to as "special expenses"), the user shall bear the actual expenses incurred.
Our company is under no obligation to pay special expenses.
3. The user shall pay the fee for this service by the prescribed method within the date specified by the company.
Article 12 (contact information for ordering goods).
After purchasing the goods, the user shall immediately inform the company of the exact information needed to send the goods in the manner prescribed by the company.
Article 13 (Inspection).
1. Our company can open the seal to check the contents of the goods.
However, the company has no obligation to inspect the goods, and the test results do not guarantee the quality, defects, authenticity and fakes of the goods, and do not guarantee that the goods will not violate the relevant laws and regulations issued by the place of issue, the place of passage, and the destination.
2. If, during the inspection specified in the preceding paragraph, the company finds that it violates the relevant laws and decrees on "preventing the transfer of the proceeds of crime", when it is suspected that there is a possibility of violation of the goods, the company may take measures such as reporting to the police and relevant offices and submitting the goods.
3. If the inspection of the goods and the adoption of the treatment methods stipulated in this article cause losses to users, the company shall not bear any responsibility.
Section 14 (refusal to provide this service).
If the following circumstances occur or may occur, even the business that has been undertaken may refuse to provide this service.
(1) when it is a commodity provided for in Article 10.
(2) when the location of the user or the address of the destination of the goods cannot be confirmed.
(3) the forwarding address of our company in Japan is different from the forwarding address recorded in the customer's "my website".
(4) goods purchased by payment on delivery and other goods which cannot be received by our company.
(5) when the user refuses to accept the goods.
(6) when the transport company does not carry out the transport of commodities.
(7) when the notice under Article 12 is not received.
(8) when the notice of commodity information received from the user in accordance with the provisions of Article 12 is inconsistent with the goods received by the Company, or when the content of the notice in Article 12 is incorrect.
(9) when detained by the Customs.
(10) when the user fails to pay for this service.
(11) when a user violates this Statute.
(12) when the company considers that it does not comply with the requirements in other circumstances.
Article 15 (disposal of goods that cannot be handed over).
1. Upon receipt of the goods specified in Article 10, the company may immediately dispose of them or dispose of them by other means.
2. When the circumstances specified in Article 14 occur (excluding 14 (1)), if the company has received the goods, it will be kept for 60 days from the date of receipt.
3. If the user has resolved all the reasons contrary to the provisions of Article 14 within the time limit stipulated in paragraph 2 of this Article, the user may require the Company to send the goods to the user's address or specify one of the methods approved by the Company.
4. If the user fails to resolve all matters contrary to the provisions of Article 14 within the period specified in paragraph 2 of this Article, the Company has the right to sell the commodity or take other means to dispose of it.
5. After the company sells the goods in accordance with the provisions of paragraph 4 of this Article, the income from the sale of the goods may be used as the expenses for the custody and disposal of the goods, the fees for this service and other expenses.
6. If there is any balance left after processing in accordance with the provisions of paragraph 5 of this article, the company will remit the balance to the account designated by the user.
The remittance date is within 20 days from the date on which the balance is determined or the later day specified by the user account.
The handling fee for remittance shall be borne by the user.
7. The balance referred to in the preceding paragraph is not subject to interest.
8. When disposing of the goods in accordance with the provisions of this Article, the Company shall not bear any responsibility even if the user suffers losses.
9. Regardless of the provisions of this article, the company may act in accordance with the provisions of the Civil Enforcement Law.
Article 16 (alteration and cessation of this service).
The company may change or stop this service at any time without prior notice.
Even if the change or revocation of the content brings harm or loss to the user, the company will not bear any responsibility.
Article 17 (interruption and cessation of this service).
1. In the event of any of the following circumstances, the company may temporarily interrupt or stop some or all of this service without prior notice.
(1) when carrying out maintenance inspection and updating of the devices and systems providing this service.
(2) when it is difficult to provide this service in case of fire, power outage, natural disaster, system failure, etc.
(3) when the power communication company fails to provide the necessary services.
(4) other circumstances in which the Company considers it necessary to suspend or stop the service temporarily.
2. Even if the user suffers losses due to temporary interruption or suspension of the provision of this service, the company will not bear any responsibility.
Article 18 (prohibition of acts).
1. In the course of using this service, if the user has any behavior that belongs to or may belong to any of the following, the company will deal with it.
(1) the use of this service for improper purposes.
(2) infringe upon the trademark, copyright, appearance patent, invention patent and other intellectual property rights of the company and third parties, as well as portrait rights, advertising rights and other rights.
(3) acts involving crimes such as fraud.
(4) the act of disguising the use of this service by a third party.
(5) improper use of the equipment of our company and third parties, or acts of hindering operation.
(VI) violations of decrees, this statute or individual statutes, as well as violations of public order and social morality.
(7) acts hindering the operation of this service.
(8) other acts that the company considers not in conformity with the regulations.
(9) in the case of illegal use of other people's credit card information, account number, etc., the company will stop sending problem parcels and notify the police to deal with them.
2. When the company suffers losses due to users' violation of this statute or individual stipulations, the company may ask the users to compensate for the losses.
Article 19 (liability and exemption).
1. Any claims, requirements or losses claimed by any third party, including reasonable legal fees, caused or incurred by the user in violation of this Agreement or the relevant terms of Service, the user agrees to indemnify the partner and affiliated companies, and protect it from damage.
2. Customers and partners shall not be held responsible for all losses suffered by users due to communication line failures, technical problems, network, computer failures, system instability and other causes of force majeure caused by third parties such as telecommunications departments.
3. If an event of force majeure such as a technical failure affects the normal operation of the service, the supplier and the cooperative unit undertake to cooperate with the relevant units within the first time to deal with the repair in a timely manner, but the user shall not be held responsible for all losses suffered as a result.
4. Like most Internet services, this service is affected by, but not limited to, user reasons, network service quality, social environment and other factors, and may be disturbed by various security problems, such as the use of users' data by others. Causing harassment in real life.
Users download and install other software or visit other websites that contain "Trojan horses" and other viruses, threatening the security of users' computer information and data, and then affecting the normal use of this service, and so on.
Users should strengthen their awareness of information security and user data protection, and pay attention to strengthening password protection so as to avoid loss and harassment.
5. Users should understand that the use of this service may be affected by unstable factors in various links as it involves Internet services.
Therefore, this service is due to force majeure, computer virus or hacker attacks, system instability, user location, user shutdown and any other technology, Internet, communication lines, etc. the risk of service interruption or failure to meet user requirements.
The user has to bear the above risks, and the company does not guarantee it.
The company does not bear any responsibility for the failure of the user to deliver and receive the goods.
6. Under no circumstances shall we be liable for any indirect, consequential, punitive, incidental, special or punitive damages, including loss of profits suffered by users as a result of the use of the JPGOODBUY website services (even if the JPGOODBUY website has been advised of the possibility of such losses).
Although there may be conflicting provisions in this Agreement, the full liability of JPGOODBUY to you, for whatever reason or manner, shall not exceed the fee (if any) paid by you during the membership period for the use of the website.
Article 20 (applicable law and consensual jurisdiction).
1. The company solemnly reminds users to pay attention to the provisions in this Agreement that exempt the liability of the company and aggravate the obligations of users. Please read it carefully and consider the risk on your own.
Minors shall read this Agreement accompanied by their legal guardian.
The right of final interpretation and amendment of the above terms and conditions shall be vested in the Company.
2. The invalidity of some or all of the provisions of this Agreement shall not affect the validity of other provisions.
3. This Agreement is signed in Japan.
The interpretation, validity and dispute settlement of this Agreement shall apply to the laws of Japan.
If any dispute or dispute arises between the user and the customer, it shall first be settled through friendly negotiation. If the negotiation cannot be reached, the user hereby fully agrees to submit the dispute or dispute to the jurisdiction of the District Court of Osaka City, Japan, at the place where the user resides.
4. The copyright of this Agreement is reserved by license, which reserves the right to interpret and modify it.
5. If you have any comments on the company and this service, please contact the customer service center of the company.
Customer service email: [email protected].
JPGOODBUYPrivacy Policy
Updated date: October 29, 2021
Effective date: January 1, 2014
Special Note
This policy applies to JPGOODBUY website international logistics transshipment and other services provided by Mingdong Co., Ltd. and its affiliates (hereinafter collectively referred to as "we" or "JPGOODBUY") that you use. We have always attached great importance to protecting the personal information of our customers. Before you use JPGOODBUY's services, please read and understand this policy carefully, especially the terms in bold. When you use JPGOODBUY’s services, or continue to use JPGOODBUY’s services after this policy has been updated, you are deemed to have read, understood and agreed to this policy and its updated version, and agree that we will process your personal information in accordance with this policy. If you do not agree to any terms of this policy, you should stop using JPGOODBUY's services immediately.
This policy will help you understand the following:
1. How we collect and use your personal information
2. How do we use cookies and similar technologies
3. Partners involved in data use and transfer and disclosure of personal information
4. How do we protect and store your personal information
5. Your rights
6. Terms for minors
7. How your personal information is transferred globally
8. Revision and notice of privacy policy
9. Contact us
10. Others
1. How we collect and use your personal information
Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person or reflect the activities of a specific natural person either alone or in combination with other information.
Sensitive personal information refers to personal information that, if leaked, illegally provided or abused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. Personal sensitive information involved in this policy will be highlighted in bold font.
JPGOODBUY will only collect and use your personal information for the following purposes described in this policy:
(1) The collection and use of your personal information by core business functions
We may collect, save and use the following information about you to achieve the following functions. If you do not provide relevant information, you will not be able to enjoy related JPGOODBUY services. These functions include:
1. Register an account
In order to create an account, you need to provide the following information (collectively referred to as "account information"): your mobile phone number/email, account name/nickname, account password, and we will verify whether your identity is valid by sending a text message/email verification code. The mobile phone number is the necessary information to fulfill the requirements of national laws and regulations on the network real-name system. If you do not verify the mobile phone number, we may not be able to provide you with this service; you can also add your birthday and gender. The information you add will help us provide you with a high-quality service experience. If you do not provide these supplementary information, it will not affect your basic functions of JPGOODBUY services.
2. To provide you with logistics transshipment and other services
When you place an order or your information is provided as a recipient, JPGOODBUY or JPGOODBUY collects your following information through its authorized business partners: the name, address, contact information and shipment information of the sender and recipient (collectively referred to as "waybill information") for submitting orders, generating logistics waybills, receiving, sorting, warehousing, transportation, export customs clearance, import customs clearance, and delivery of goods; according to relevant legal requirements, we also collect your ID information for verification of you identity and import and export declarations.
If you provide an inaccurate or wrong address, we may contact you to confirm the address through the receiver/sender information you provide.
In addition, in the process of providing you with delivery services, if telephone communication is involved, we may record the content of the call to avoid potential disputes.
3. Payment and settlement
After you place an order, you can choose the payment services provided by JPGOODBUY affiliates or third-party payment institutions that cooperate with JPGOODBUY (such as Alipay, WeChat Pay, international credit cards and other payment channels, hereinafter referred to as "payment institutions"). We need to provide your JPGOODBUY order number and transaction amount information to these payment institutions to confirm your payment instructions and complete the payment.
Because the JPGOODBUY website is operated by Japan Mingdong Co., Ltd., Japanese companies cannot issue any invoice information for you in China or other countries, please understand.
4. Message notification
You understand and agree that for your contact information provided during the use of this service (for example: contact number/email/WeChat, etc.), we may send multiple types of notifications to one or more of them during operation for user message notification, identity verification, security verification, order notification, problem contact, etc. Contact us to unsubscribe.
You are free to choose whether to participate in our marketing activities. If you choose to participate, you may be required to provide your name, contact address, contact information and other information according to the needs of the activity. This information contains personal sensitive information, which is necessary for you to receive transfers or gifts. You can refuse to provide such information, but we will not be able to transfer or issue gifts to you.
5. Customer service and after-sales
Our customer service and after-sales functions will use your account information and waybill information.
In order to ensure the security of your account, our online customer service will use your account information and waybill information to verify your identity. When you need us to provide customer service and after-sales service related to your shipment, we will query your waybill information and shipment routing information. You may provide other information besides the above information when communicating with our customer service staff, such as when you ask us to change the delivery address, contact person or contact number.
In addition, we will also collect the questionnaire response information you submit to us when you participate in the questionnaire survey, the contact name, company name, contact number, email address and your consultation information provided by you when you submit the "cooperation consultation" on the JPGOODBUY website.
6. To improve our products or services
We may analyze your account information and waybill information collected to form user portraits and provide you with better services. We may associate the information collected from your various devices so that we can provide you with consistent services on these devices. We may combine information from a certain service with information from other services, legally obtained indirectly, and legally obtained information from public channels, or combine your legally obtained identifiable personal information with unidentifiable personal information to provide you with quality services and improve our products and services.
7. Guarantee transaction security
In order to improve system security when you use our services, more accurately prevent phishing website fraud and protect account security, we may judge your account risk by understanding your browsing information, waybill information, your commonly used software information, device information, etc., and may record some links that we consider risky ("URL"); we will also collect your device information (such as device identification code) and WeChat ID (for users who use JPGOODBUY service from WeChat) to analyze JPGOODBUY system problems and count traffic And check possible risks, and check when you choose to send us abnormal information.
8. Changes in the purpose of collecting and using personal information
Please understand that with the development of our business, there may be adjustments and changes to JPGOODBUY's website functions and services. In principle, when the new functions or services are related to the functions or services we currently provide, the personal information collected and used will be directly or reasonably related to the original processing purpose. In scenarios that are not directly or reasonably related to the original purpose of processing, we will collect and use your personal information in accordance with the requirements of laws, regulations and national standards. We will inform you again in reasonable ways such as page prompts, interactive processes, and agreement confirmations, and obtain your consent.
(2) Indirect acquisition and use of personal information
We may obtain the account information (picture, nickname) that you authorize to share from the third party, and bind your third-party account with your JPGOODBUY account after you agree to this policy, so that you can directly log in and use JPGOODBUY's services through the third-party account.
If you place an order through a third-party channel other than the JPGOODBUY page (such as Maimaivalue Mall, Cupid Yahoo, etc.), JPGOODBUY will obtain your waybill information from these third-party channels, including the receiver's name, phone number, address and shipment information, so as to provide you with related services.
When you send mail to others, please ensure that you have obtained the relevant authorization from the recipient, and ensure that JPGOODBUY has the right to process the recipient's personal information in accordance with this policy.
If we obtain your personal information from our partners, we will use your personal information in compliance with relevant laws and regulations after confirming the legality of the source of personal information in accordance with the agreement with the third party.
(4) Other purposes
1. JPGOODBUY may send you advertisements and other commercial information that JPGOODBUY thinks you may be interested in by email, SMS, etc.
2. After we de-identify the collected personal information through technical means, the de-identified information will not be able to identify the subject. You understand and agree that we have the right to use the de-identified information. Under the premise of not disclosing your personal information, we have the right to analyze the user database and make commercial use of it.
3. We will collect statistics on the usage of our services, and may share these statistical information with the public or third parties to show the overall usage trends of our services. However, these statistics do not contain any personally identifiable information about you.
4. When we display your personal information, we will desensitize your information by means of content replacement and anonymization to protect your information security.
5. When we want to use your personal information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will ask for your consent in advance through online click authorization or email, SMS, etc.
(5) Exceptions to obtaining consent
You are fully aware that we do not need your authorization to collect and use personal information in the following situations:
1. Related to national security and national defense security;
2. Related to public security, public health, or major public interests;
3. Related to criminal investigation, prosecution, trial and execution of judgments;
4. It is difficult to obtain the consent of the person for the purpose of safeguarding the life, property and other major legal rights and interests of the personal information subject or other individuals;
5. The collected personal information is disclosed to the public by the personal information subject itself;
6. Your personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
7. It is necessary to sign and perform the contract according to your request;
8. It is necessary to maintain the safe and stable operation of the provided services, such as discovering and handling service failures;
9. Necessary for legal news reporting;
10. Other circumstances stipulated by laws and regulations.
According to the law, sharing and transferring personal information that has been de-identified and ensuring that the data recipient cannot restore and re-identify the subject of personal information is not an act of external sharing, transfer and public disclosure of personal information, and the preservation and processing of such data will not require further notice to you and your consent.
2. How do we use cookies and similar technologies
(1) Cookies
In order to ensure the normal operation of the website, we will store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names and some numbers and characters. With the help of cookies, websites can store data such as your preferences.
We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your own preferences. See AboutCookies.org for details. You can clear all cookies saved on your computer, and most web browsers have the function of blocking cookies. But if you do this, you need to change the user settings yourself every time you visit our website. For more information on how to change your browser settings, please visit the relevant settings page for your browser.
(2) Web beacons and pixel tags
Besides Cookie, we also use other similar technologies such as web beacon and pixel tag on our website. For example, emails we sent to you may include click URL linked to our web. If you click this link, we will track down this click, help us to know your preference to products or service and improve customer service. A web beacon is usually a transparent image embedded in a website or email. With the help of pixel tags in emails, we can know whether the emails are opened. If you do not want your activities to be tracked down in this way, you can unsubscribe from our mail list at any time.
(3) Do Not Track (do not track)
Many web browsers have a Do Not Track feature that issues Do Not Track requests to websites. Currently, the major Internet standards organizations have not established policies on how websites should respond to such requests. However, if Do Not Track is enabled on your browser, all of our sites will respect your choice.
3. Partners involved in data use and transfer and disclosure of personal information
1. We will not share your personal information with any company, organization or individual other than JPGOODBUY, except in the following cases:
(1) Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties;
(2) We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities;
(3) To the extent permitted by laws and regulations, it is necessary to protect JPGOODBUY or its partners, you or other JPGOODBUY users or the public interests, property or safety from damage;
(4) Only by sharing your information can we realize the core functions of our services or provide the services you need;
(5) Handle your disputes or disputes with others according to your needs;
(6) Provided in accordance with the relevant agreements signed with you (including electronic agreements signed online) or other legal documents;
(7) Use based on academic research;
(8) Use based on social and public interests that comply with laws and regulations.
2. Sharing with our affiliates: Your personal information may be shared with JPGOODBUY's affiliates. We will only share necessary personal information and be bound by the purposes stated in this policy. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization and consent again.
Our affiliates refer to: any entity that does not control JPGOODBUY or its entities, or is controlled by JPGOODBUY or its entities, or is under common control with JPGOODBUY or its entities, where the word "control" means directly or indirectly owning or controlling more than 50% of the voting rights.
3. Sharing with authorized partners: Only to achieve the purpose stated in this policy, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, when we provide you with customs clearance services, we may share your personal information with customs clearance service providers to arrange for partners to provide services. We will only share the personal information necessary to provide services, and our partners have no right to use the shared personal information for any other purpose.
Currently, our authorized partners include the following types:
1) Suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business on a global scale, including providing technical infrastructure services, analyzing how our services are used or potential risks, advertising services, transportation, warehousing, customs clearance, terminal collection, payment facilitation, providing customer service, providing data storage or data analysis services, providing third-party additional business function services (such as voice input, map functions), or conducting academic research and surveys.
Our affiliates are subject to the same data compliance management system, this policy and related confidentiality and security measures as we do. For companies, organizations and individuals other than our affiliates with whom we share personal information, we will sign strict confidentiality agreements/data processing agreements with them, requiring them to process personal information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
(2) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. When mergers, acquisitions or bankruptcy liquidation are involved, if the transfer of personal information is involved, we will require the new company or organization that holds your personal information to continue to be bound by this policy, otherwise we will require the company or organization to seek your authorization again;
3. Provided in accordance with the relevant agreements signed with you (including electronic agreements signed online) or other legal documents;
4. Provide according to applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements.
(3) Open
We will only disclose your personal information under the following circumstances:
1. After obtaining your explicit consent;
2. Disclosure based on laws: We may publicly disclose your personal information under the circumstances of laws, legal procedures, lawsuits or mandatory requirements of government authorities.
4. How do we protect and store your personal information
(1) Storage period
During your use of this service, we will continue to store your personal information, and the storage period will not exceed the period necessary to provide you with services. If we stop operating this service, we will delete or anonymize your personal information held within a reasonable period in accordance with applicable laws. After you terminate the use of this service or close the corresponding authorization, we will delete or anonymize your information, except in the following cases:
a. Comply with the requirements of laws and regulations on information retention.
b. Reasonable extension of the time limit is required for financial, auditing, dispute resolution and other purposes.
(2) How do we protect the security of personal information
1. We adopt strict data processing authority control to prevent data from being used in violation of regulations. We use a variety of data desensitization methods such as code masking and other de-identification technologies to enhance the security of personal information in use. At the same time, we use encryption technology widely used in the industry to encrypt and store your personal information, and isolate it through data isolation technology. We have always implemented such technical measures and organizational management methods, and may revise and improve them from time to time to improve the overall security of the system.
2. Although the above-mentioned reasonable and effective measures have been taken and the standards required by relevant laws have been complied with, please understand that due to technical limitations and various malicious means that may exist, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. We will try our best to ensure the security of the personal information you provide to us. Please know and understand that the system and communication network you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and other personal information to others.
3. When an incident endangering network security occurs, we will take corresponding remedial measures in a timely manner in accordance with the emergency plan for network security incidents. If our physical facilities or technical protection measures are damaged, resulting in your personal information being leaked, illegally provided or misused, resulting in damage to your legitimate rights and interests, we will assume corresponding responsibilities in strict accordance with the law.
4. After we learn of a personal information security incident in which your personal information is unfortunately disclosed, illegally provided or misused, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to prevent and reduce risks independently, and remedial measures for you, etc. We will notify you of the event-related situation by means of notifications such as push and email. When it is difficult to notify the personal information subject one by one, we will take a reasonable and effective way to issue an announcement.
5. Once you browse or use other websites, services and content resources, we will not have the ability and direct obligation to protect any personal information you submit during the use of third-party products, no matter whether you log in, browse or use the above software or website based on the link or guidance of this service.
5. Your rights
In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee you to exercise the following rights with respect to your personal information:
(1) Access to your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. If you wish to exercise your right to access your data, you can do so yourself by:
Account information——If you want to access or edit the personal information in your account, you can use your JPGOODBUY account and password to log in to your registered JPGOODBUY related website, WeChat official account, etc. to inquire about the personal information you provided to JPGOODBUY when you registered.
Order records and transaction records--You can use your JPGOODBUY account and password to log in to your registered JPGOODBUY related websites, WeChat public accounts, etc. to view your such information.
Receiving Information—You can use your JPGOODBUY account and password to log in to your registered JPGOODBUY-related websites, WeChat public accounts, etc., to create, modify, and delete your receiving address (some channels do not support this function).
If you need to access other personal information generated during your use of our products or services, you can contact us, and we will respond to your request according to the method and time limit specified in this policy.
(2) Correct your personal information
When you find that the personal information we process about you is incorrect, you have the right to ask us to make corrections. You can correct your personal information through the methods listed in "(1) Access to your personal information".
If you need to correct other personal information generated during your use of our products or services, such as modifying the delivery address and contact number, you can contact our customer service.
(3) Delete your personal information
You can request us to delete your personal information under the following circumstances:
1. If our handling of personal information violates laws and regulations;
2. If we collect and use your personal information without your consent;
3. If our handling of personal information violates our agreement with you;
4. If you no longer use our products or services, or you cancel your account;
5. If we no longer provide you with products or services.
If we decide to respond to your deletion request, we will also notify the entities that obtained your personal information from us as much as possible and request them to delete them in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization.
After you delete information from our service, we may not delete the corresponding information in the backup system immediately, but will delete the information when the backup is updated.
(4) JPGOODBUY Account Cancellation Instructions
Before you apply to cancel your JPGOODBUY account, please carefully read, understand and agree to the "JPGOODBUY Account Cancellation Notice" (hereinafter referred to as "Cancellation Notice").
Members of the JPGOODBUY website can contact the online customer service through the WeChat official account and the customer service contact page of the JPGOODBU official website to submit an account cancellation application.
【Special Reminder】Hereby kindly remind you that canceling JPGOODBUY account is an irreversible operation. It is recommended that you back up all the information related to the JPGOODBUY account before canceling, and please confirm that all services related to the JPGOODBUY account have been properly handled. After successful cancellation, we will delete or anonymize your personal information. If you cancel your JPGOODBUY account, you will no longer be able to use this JPGOODBUY account, and you will not be able to retrieve any content or information related to this JPGOODBUY account (even if you use the same mobile phone number to register and use JPGOODBUY again), including but not limited to:
1. The personal data and historical information of this JPGOODBUY account (including but not limited to avatar, user name, order records, transaction details, favorites, etc.) will not be retrieved;
2. You will not be able to log in and use this JPGOODBUY account;
3. Relevant records of JPGOODBUY or third-party services that you use, authorize to log in or bind to this JPGOODBUY account through this JPGOODBUY account will not be retrieved. You will no longer be able to log in and use the above-mentioned services, and the property interests such as virtual rights and interests you have obtained will be deemed to be automatically given up by you, and you will no longer be able to use them. You understand and agree that JPGOODBUY cannot assist you to restore the above services.
Please note that the cancellation of this JPGOODBUY account does not mean that the behavior and related responsibilities in the account before cancellation are exempted or mitigated.
(6) Responding to your above request
For security purposes, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
We will respond within fifteen days.
For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. We may deny requests that are unwarranted, excessively technical (for example, requiring the development of a new system or a fundamental change in existing practice), pose a risk to the legitimate rights and interests of others, or are highly impractical (for example, involving information stored on backup tapes).
In the following situations, we will not be able to respond to your request in accordance with laws and regulations:
1. Directly related to national security and national defense security;
2. Directly related to public security, public health, or major public interests;
3. Directly related to criminal investigation, prosecution, trial and judgment execution;
4. There is sufficient evidence that you have subjective malice or abuse of rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
6. Those involving commercial secrets.
6. Terms for minors
1. JPGOODBUY is mainly for adults. If you are a minor under the age of 18, you should read and agree to this Privacy Policy under the supervision and guidance of your parents or other guardians before using this service.
2. If you are the guardian of a minor, when you have any questions about the personal information of the minor under your guardianship, please contact us through the contact information published in this privacy policy.
7. How your personal information is transferred globally
In principle, the personal information we collect and generate in a country/region will be stored in that country/region.
If you choose JPGOODBUY's international shipment service, since JPGOODBUY adopts self-operated or partner agency mode for international shipments, we will transmit the international shipment waybill information to affiliated companies and partners in countries/regions other than the original collection country/region through system docking. In addition, in order to achieve other purposes stated in this policy, your personal information may also be transferred to countries/regions other than the original collection country/region.
Such countries may have different data protection laws, or even no laws at all. In such cases, we will ensure that your personal information is adequately and equally protected in the country/region where it was originally collected. For example, the waybill information is transmitted encrypted, the security capability level of the audit recipient is regularly evaluated, and data processing agreements/terms are signed.
8. Revision and notice of privacy policy
1. In order to provide you with better services, this service will be updated and changed from time to time. We will revise this privacy policy in due course. These revisions constitute a part of this privacy policy and have the same effect as this privacy policy. Without your explicit consent, we will not reduce your rights under the currently effective privacy policy.
2. After this Privacy Policy is updated, we will issue an updated version and remind you of the updated content in an appropriate way before the updated terms take effect, so that you can keep abreast of the latest version of this Privacy Policy. If you continue to use this service after this Privacy Policy has been updated, you will be deemed to accept the updated Privacy Policy.
9. Contact us
1. For any questions, comments or requests related to this privacy policy, you can contact us through the customer service portal on the homepage of the official website (www.jpgwoodbuy.com), or send related questions to [email protected]. Generally, we will reply within fifteen working days after receiving your relevant contact information and verifying your identity.
2. For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain fee as appropriate. We may reject requests for information that is not directly related to your identity, that duplicates information for no reason, or that requires excessive technical means (for example, requiring the development of new systems or fundamental changes to existing practices), poses a risk to the legitimate rights and interests of others, or is impractical.
10. Others
The headings in this Privacy Policy are for convenience and reading only and do not affect the meaning or interpretation of any provision in this Privacy Policy.
